If you are operating an online store, you can attest to the fact that the competition in the online arena is stiff. Every store owner is ever looking for ways to improve on all aspects of their e-commerce platform to stay ahead of the pack. It is no longer a secret that the best way of succeeding online is to provide your customers with several options of interacting and buying your product.
Multi-channel e-commerce is an e-commerce selling strategy that involves targeting your potential customers on different channels instead of the website. While multi-channel e-commerce is known to bring about efficiency and convenience to your customer, it mostly depends on the tools that you adopt.
Here are the 4 excellent tools for Multi-Channel E-commerce sales
BigCommerce is the leading multi-channel eCommerce tool that integrates with Facebook, Amazon, eBay, Pinterest, and Google Shop. As you can see, the device provides your customers with many options for buying conveniently instead of having to always log on to your website.
The best part is that it connects the inventory to the social media platforms and marketplaces making it easier and possible for you to manage sales across the various channels.
ShopGate is a multichannel e-commerce tool that reduces the cost associated with the acquisition of new customer for it provides an opportunity for your shoppers to buy again and again.
ShopGate engages your customers in real-time by providing them with notifications of your latest products, offers, as well as real-time updates. They also understand that people like buying using their phones and so, they provide your customers with a mobile with one-touch checkout. They play a major branding role by displaying your logo on your customer mobile phone.
FreshDesk is the best multi-channel e-commerce support tool that will make it easy for you to provide support to your online clients from a central point. Some of the features associated with the FreshDesk includes a live chat, email ticketing, feedback widget, and an inbuilt phone. FreshDesk also provides support for social media platforms such as Facebook.
Geodata feeds provide you the ability to market your products on comparison search engines like Google Shop, Facebook, Bing, as well as Shopzilla. Geodata Feeds is helpful when it comes to providing inventory, product info, and prices across different sales channels. T
The e-commerce tool also watches the changes in channel specs and update your template accordingly. They also optimize and maintain your channel compliance.